Frequently Asked Questions

Can I choose when my ad will run?

Yes. You can create an ad schedule after you customize your ad.

Can I upload my own ad?

Yes. After choosing your publication, you will be directed to select your business category and the desired ad size. On the next page, a library of templates is provided, and the last template allows you to upload your own ad in its place. Your ad must be a high-resolution PDF at a minimum of 300 DPI.

How do I upload my own picture or logo?

On the ‘Customize Your Ad’ page, there is an upload box at the bottom of the page. ‘Upload your own picture or logo here.’

Can I spell check my ad?

Yes, click on the ABC icon located on the right-hand side of your text box.

How do I pay for my ad?

We take Visa, Mastercard, or the American Express card.

Will I receive confirmation that my ad has been processed?

A confirmation email will be sent to the email address listed on your account.

Can I make edits to my ad mid-schedule?

Yes. Return to the Sound Publishing classifieds start page, and login using your username and password. Once you are logged in you can view your saved ads. Under ‘Your Future Ads,’ click on ‘list view all future ads.’ Click on the ad you would like to change. If you need additional assistance, contact us.

Is there live customer assistance?

Yes. Our business hours are 8:00 a.m. - 5:00 p.m. Monday through Friday. We will return all calls or questions within 1 business day if we don’t have a representative available to serve you during your initial call.

Didn’t find the answer you need?

CLICK HERE to contact us.